One-Click Product Review Integration With Loox

Frequently Asked Questions (FAQs)

How does the integration between Loox.io and AdNabu work for Google Shopping ads?

When you click ‘Product Review’ in your settings tab on AdNabu, you will be redirected to a page asking you to ‘Generate Ticket.’ Select the required format for your product reviews, and then click on that option to open a ticket with our customer service team.

Once we receive your request, we will contact you promptly and help you through the process. Each product review app has to be integrated via the backend, and several technical checks need to be completed for the successful display of reviews on your product listings. It will be processed by our tech and customer support team, who will coordinate with you at every step.

Which type of reviews will the integration display on my Google Shopping Ads?

Only star-based reviews will be displayed on your Google Shopping Ads. Other configurations for text or image-based reviews can be done on Loox itself. Detailed reviews are usually displayed on the product landing page.

Can I choose which product reviews appear on my listings?

No, you cannot. As per Google’s policy, all reviews, including low ratings, must be ready to be displayed to the consumers to be eligible for their Google Product Ratings Program. Consumer trust can only be gained by fair practice by businesses.

How are reviews matched to the product(s)?

Google verifies the authenticity of product reviews by associating them with products based on the identifiers (namely GTINs, SKUs, and MPNs).

Google may use URLs as identifiers for products but trusts GTINs as the verified source for product identification.
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Reviews are matched to the products based on identifiers like GTINs, SKUs, and MPNs. These identifiers are officially associated with products and thus help Google attach a review or rating to the correct product.
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While even product URLs can be used as identifiers, Google trusts GTINs as the most accurate of these identifiers.

Can I display my reviews on other marketplaces?

The product review integration feature is only available for Google Shopping Ads at the moment.

Is there any fee/cost associated with integrating Loox.io with AdNabu?

There are no additional fees associated with using the product review integration feature. Kindly ensure you are on a pricing plan that enables you to access this feature since only the advanced and plus plan users can access product review integration with Loox or other applications.

What is Google’s Product Rating Policy?

To partake in Google’s Product Ratings Program, merchants must follow the policies Google requires.
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They must have a) More than 50 reviews. b) Sync all reviews, even including low ratings. c) Reviews must not violate copyright laws, be offensive, or be spam. d) Reviews must include text of some kind. e) No identifiable contact information of the reviewer can be publicly displayed, such as email ID, phone number, address, etc.
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‍Here is a blog on Google Product Ratings that might help you get a better understanding of this.

How long does it take for the reviews to start displaying on my product listings?

Once a review is submitted to the Google Merchant Center, Google personally verifies every review individually. Typically, this process takes 4 to 5 days, while it may stretch to 14 days in some circumstances. When the reviews are accepted, your Shopping Ads will display them as ratings on your products.

How long does the whole process of integration take?

The integration process, from the moment a ticket is raised, can take up to 3 to 4 weeks. While the backend processes happen promptly from our side, Google takes time to crawl your website and individually verify your product ratings and reviews. This takes time, and only after this ratings and reviews will become visible.

What other Product Review apps are available for integration?

Nearly all of the Shopify app store's listed product review applications are supported by us. We provide support for a variety of frequently used applications like Judge.me, Yotpo, Stamped.io, Okendo, Automizely, Ferra, etc.
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You need to request to add the product review app you're presently using if our platform doesn't already support it, and our tech team will give it top priority. To better meet your needs, we respect your input and are committed to enhancing our app compatibility.

One-Click Product Review Integration With Loox

What Does It Do?

Smooth Integration

Increase Credibility Step By Step

Influence Purchase Decisions

No Technical Know-How Required

Loox Integration

Drive Purchasing Decisions!

Social Proof Your Store!

Simplified Integration Process

Drive Conversions With Verified Reviews

Run Ad Campaigns Efficiently

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Frequently Asked Questions (FAQs)

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